Privacy Policy

Last Updated: 19 August 2025

Thanaiex.com ("we", "our", or "the website") is committed to protecting your privacy ("user" or "you"). This Privacy Policy explains how we collect, use, disclose, and protect your information when you access our website and AI services.

1. Information We Collect

We may collect information about you in various ways, including:

• Personal Information: Name, email address, and profile picture received when you register via Google or sign up using email
• Usage Data: AI chat history, token usage, visited pages, and IP address
• Payment Information: When you purchase tokens, we collect information necessary to process payments through secure payment providers (such as Omise, Stripe)

2. How We Use Your Information

We use your information to:

• Provide and manage your account
• Improve and develop our AI services
• Process payment transactions
• Communicate with you about updates, promotions, or service changes
• Comply with legal obligations

3. Disclosure of Information

We do not share your personal information with third parties, except in the following cases:

• With your consent
• To process payments with trusted service providers
• When required to comply with the law or court orders

4. Data Retention

We will retain your information for as long as necessary to fulfill the purposes outlined in this policy or as required by law. You can request account and data deletion at any time through your member page.

5. Your Rights

Under the Personal Data Protection Act (PDPA), you have the right to access, correct, or delete your personal data.

6. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the "Last Updated" date at the top of this page.

7. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us via the Contact Us page.